Yes, absolutely. Online pharmacies are held to the same standard as bricks and mortar pharmacies. In addition, Vytaliving Online Doctor and Pharmacy works with a high street pharmacy to fulfil your order. All medicines purchased by Vytaliving Online Doctor and Pharmacy are from an approved and regulated retailer.

No, our medications will only be approved for adults over the age of 18 years. There are no medications we provide that are intended for use by children. 

No. You do not need a prescription from your Doctor, but you must complete an honest self-certification form before being approved for any of the medications that we sell. The answers will be reviewed, and either approved or denied by our team of pharmacists.

Your medical data and order history is completely confidential and will only be viewable by our pharmacy staff and prescribers.

We do not currently accept existing NHS or private prescriptions. You must complete an honest self-certification form before being approved for any of the medications that we sell. The answers will be reviewed, and either approved or denied by our team of pharmacists.

Yes, we only use plain, discreet packaging without any branding or labels. The only branding you will get will be inside your delivery box.

When you pay by credit/debit card, payments will be shown on your statement under the name Vytaliving Ltd. 

We accept all major credit cards including American Express, Visa and Mastercard. We also accept payments via PayPal.

When placing an order you will be given the option to enter your GP Details. Although it is recommended to keep your doctor informed of the medication you are taking, this is completely optional and we will never inform your GP without your consent.

If you experience any side effects from taking the medication you are recommended to cease taking them and call your GP. If you experience any severe side effects of treatment and seek immediate medical attention, call 111 or 999 if the side effects are life threatening.

We only deliver medications to the UK and Ireland.

Unfortunately, we are unable to accept returns for safety reasons. Read our return and refund policy.

We and aim to acknowledge all formal written complaints within two working days of receiving them. We then aim respond to all formal written complaints within five working days.

You can contact us via:

Email us at: info@vytalivingonlinedoctor.com

Call us at: 0800 019 9945 (Monday – Friday 09:00am – 16:30pm)

Write to us at: Vytaliving Online Doctor and Pharmacy Complaints, Fairway Pharmacy, Unit 3, Amison street, Meir hay, Stoke-on-trent , ST3 1LD

Read our complaints policy.